Question 1

When are you open?

Accepted Answer

We are open Monday to Saturday. Closed on Sundays.

Question 2

What times are the morning and afternoon tours?

Accepted Answer

Our Morning program is 9.30am - 1.30pm Our Afternooon program is 1.30pm - 5.30pm

Question 3

How much does it cost to visit?

Accepted Answer

The following tour prices include shared transport   - Adults 2,900 Baht per person (11 years and older) - Children 1,500 Baht per person (4 - 11 years) - Children under 4 years - Free   *There are additional transfer fees for Mai Khao, Nai Yang, Nai Thon, and Ao Po Pier

Question 4

Where are you located?

Accepted Answer

We are 30 minutes from Patong, Karon and Kata, 20 minutes from Rawai, and just 15 minutes from Big Buddha Hill.   ​ Tel: (+66) 081-477-2773, 083-105-3488, 086-475-8236, 076-264-378 ​ Email: info@treetopselephantreserve.com

Question 5

What are your pick up times?

Accepted Answer

Mai Khao, Nai Yang and Nai Thon - there are additional round trip fees of 500 Baht per adult and 250 Baht per child   Ao Po Pier - 2,000 Baht per van round trip   Private transfer upon request

Question 6

Can I just turn up to Tree Tops Elephant Reserve?

Accepted Answer

Unfortunately, not. We must finalize our visitor numbers prior to our daily programs.    Please book online or call our office:   Tel: 081-477-2773, 083-105-3488, 086-475-8236, 076-264-378

Question 7

Are you open if it rains?

Accepted Answer

Yes we are!  Visiting elephants is a fabulous way to enjoy your holiday in Phuket on a tropical rainy day.  Elephants love the rain and the mud, and we guarantee a fun day with us.  We provide wellie boots and umbrellas and are well prepared for all weather conditions.

Question 8

Are your tours suitable for children?

Accepted Answer

Absolutely!  It is so important for the next generation to enjoy seeing elephants in their natural habitat. Children of all ages are welcome, including new borns. At any time, you may leave our walking tour and sit at our beautiful Tree Tops Lounge and enjoy the stunning surroundings.   It is difficult to navigate the land with a pram or stroller so we advise to leave at our reception.

Question 9

Can I bathe with the elephants?

Accepted Answer

We do not offer the activity for guests to get in the water or mud and bathe with elephants as it is dangerous, unhygienic, and elephants do not like crowds of people surrounding them.    Please visit our page 'Why can't I bathe with elephants?' for more information.

Question 10

What should I bring on the tour?

Accepted Answer

- A cap or wide brimmed hat - Sunglasses - A camera (remember to fully charge as there are lots of photo opportunities!)  - Sunscreen - Insect repellent - Closed toe shoes or trainers - A refillable water bottle as we do not supply single use plastic water bottles. We have water refill stations.   We sell Tree Tops refill water bottles at 250 Baht.

Question 11

What food and drink is available?

Accepted Answer

We provide complimentary tea and coffee. We are plastic free so please bring refill water bottles with you as there are water refill stations throughout the tour.    We provide a delicious Thai vegetarian buffet for our morning and afternoon tour programs.  If you have specific dietary requirements, please let us know when you book.

Question 12

Do I need travel insurance?

Accepted Answer

We highly recommend that you arrange travel insurance prior to leaving your home country. This ensures you are covered in any eventuality as it can be very expensive when traveling abroad, should you have an accident and need emergency hospitalization.    When visiting Tree Tops, we provide full insurance for all our visitors.

Question 13

Does Phuket get very hot?

Accepted Answer

Yes it does!  Please check online for the weather report for the dates you are visiting Phuket.  Our tours are open all year round. If it is very hot, we provide umbrellas for shade and chilled purified water is also provided throughout your tour.  Please remember to bring a hat and sunscreen.

Question 14

Is it possible to fly a drone?

Accepted Answer

Unfortunately not. Drones scare our elephants therefore they are strictly prohibited.

TREE TOPS ELEPHANT RESERVE

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